Zscaler Engineer (ZIA/ZPA)

Job Locations US-DC-Washington | US-TX-Fort Worth | US-MO-Kansas City | US-CO-Denver | US-DC-Washington
Job ID 2022-4167
Regular Full-Time

Position Description

Valiant Solutions is seeking a Zscaler Engineer to join our rapidly growing team! This is your opportunity to join a busy Network Security Engineering team building and enhancing our government client’s security fabric by integrating new software-defined security solutions. You will be experienced with routing and switching technologies ideally in large enterprise environments. The successful candidate will have experience deploying Zscaler ZIA and ZPA in a mid to large enterprise environment. You’ll join a diverse team that is responsible for securing a large on-premise and cloud infrastructure.


If you’re the successful candidate you will have the opportunity to work on both operational and project-based assignments.  You will lead the implementation of Zscaler, working closely with technical team members across the enterprise. Being able to be trusted to work autonomously and use Internet resources, books, and TAC support to solve problems is a must. So if you’re a go-getter who’s passionate about Security and want to work with a team who are working developing and managing leading solutions, this may be the perfect opportunity for you!


  Valiant Solutions is a rapidly growing small business that cares about it's employees- we've been named one of the Best Places to Work in the DC area EIGHT years in a row! A highlight of our benefits is included below the job description.


This position allows for 100% remote work.  Remote work necessitates a high-level trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention to their job duties during working hours, and maintain a schedule during normal business hours that overlaps with those of their coworkers and Valiant's.


All candidates must have US work authorization with the ability to pass Federal background and credit checks. 


Must have experience:

  • 2+ years of experience working with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). This experience must have included Policy changes, DLP, SSL Decryption, Logging and other related tasks within the administrator portals
  • 5+ years of Network/Security Engineering Experience
  • The candidate must understand fundamentally how these devices work: Zscaler Connector Client, ZPA /Virtual ZEN Appliances, Certificate management. 
  • Must have experience with implementation of Zscaler from start to finish.
  • The successful candidate must be familiar with the following terms:
    • Zero Trust Network Architectures (ZTNA)
    • Secure Access Service Edge (SASE) 
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)
    • Cloud Security Posture Management (CSPM) 
    • Cloud Workload Protection Platform (CWPP)
  • The successful candidate will have experience troubleshooting complex issues involving multiple devices with the devices themselves and connectivity running through them using both GUI and command line tools.
  • 2+ years working with IdPs and Security Assertion Markup Language (SAML)
  • 5+ years of solid Networking experience (Routing & Switching). The successful candidate will be experienced with routing/switching, and must be experienced with TCP/IP and IP subnetting. The successful candidate will be experienced working in a mid to large environment and will be able to work with minimal direction.
  • Must be able to obtain and maintain a Public Trust security clearance
  • Valiant Solutions is a federal contractor and this position is subject to the COVID-19 Vaccine Mandate as a condition of employment.  All applicants must be fully vaccinated for COVID-19 with a Food and Drug Administration (FDA) authorized or FDA-approved COVID-19 vaccine OR must have an approved reasonable accommodation granting an exemption from vaccine requirements. See below for more details.


Responsibilities Include:

  • Managing ZIA/ZPA Admin portals
    • Firewall policies
    • Web filtering policies
    • SSL Decryption policies
    • Access Policies
  • Configuration and Troubleshooting
  • Keep detailed records of customer interaction and problem resolution in a ticketing system
  • Troubleshoot complex connectivity issues involving multiple firewalls, IPS and load balancer and VPN devices.
  • Provide support for internal and external customers in a large enterprise environment
  • Troubleshoot a range of IT security and connectivity issues
  • Manage and troubleshoot virtualized load balancers
  • Support other team members in troubleshooting and project efforts
  • Works with remote teams to install, maintain and troubleshoot security hardware
  • Ensure customers receive top of the line support in a polite and courteous manner
  • Develop standard operating procedure and network topology documentation
  • Provide on-call and afterhours support as required.


About Valiant Solutions:

Valiant Solutions is a security-focused IT solutions provider with both public and private sector clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skillset. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect – and we trust them to deliver results leveraging their expertise. If you would enjoy working in a dynamic environment as part of a stellar team of professionals, then we invite you to apply online today.


Benefits Snapshot (includes, but not limited to):

Valiant pays 99% of the Medical, Dental, and Vision Coverage for FTE

Valiant contributes 25% towards Health Coverage for Family and Dependents

100% Paid Short Term Disability and Life Insurance Policy for FTE

100% Paid Certifications

401K Matching up to 4%

Paid Time Off

Paid Time On – 40 hours to pursue innovation

Valiant University – Online Education and Training Portal

Reimbursement for Public Transit and Parking

FSA programs for: Medical Costs, Dependent Care, Transit, and Parking

Referral Bonuses


Vaccination Mandate:

In accordance with Executive Order 14043, Federal employees and contractors are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to exceptions that may be required by law. If selected, you will be required to submit proof of vaccination by November 22, 2021 or before your entrance on duty if you are selected after the compliance date. Human Resources will provide information for providing proof of vaccination and instructions for how to submit a request for a legally required exception, if needed, to comply with vaccination requirements.


Equal Employment Opportunity:

Valiant Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), religion, age, marital status, sexual orientation, military/veteran status, physical or mental disability, genetic information/history or any other personal characteristic protected by law.


Physical Demands

Must be able to remain in a stationary position 50% of the time and also be able to occasionally move about inside the office to access file cabinets, office machinery, etc.

Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine, and computer printer.

Must be able to communicate, detect, converse with, discern, convey, express one self, and exchange information visually and verbally.

Must be able to occasionally bend and lift files and papers up to 10 pounds throughout the office space for events and meetings.


Work Environment:

Individual's primary workstation is located in an office area

The noise level in this environment is low to moderate


Authorization to Share Resume and Personal Information:

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.


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